Privacy Policy

Introduction

This privacy policy applies between you, the User of this Website and TAP LONDON LIMITED, the owner and provider of this Website. TAP LONDON LIMITED takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website.

This privacy policy should be read alongside and in addition to our Terms & Conditions which can be found at: https://tapcxm.com/terms-conditions/

Definitions and interpretation

In this privacy policy, the following definitions are used:

In this privacy policy, unless the context requires a different interpretation:

1. the singular includes the plural and vice versa;
2. references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this privacy policy;
3. a reference to a person includes firms, companies, government entities, trusts and partnerships;
4. reference to any statutory provision includes any modification or amendment of it;
5. the headings and sub-headings do not form part of this privacy policy.

Scope of this privacy policy

1. This privacy policy applies only to the actions of TAP LONDON LIMITED and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including but not limited to, any links we may provide to social media websites.
2. For the purposes of the applicable Data Protection Laws, TAP LONDON LIMITED is the “data controller”. This means that TAP LONDON LIMITED determines the purposes for which, and the manner in which, your Data is processed.

Data collected

We may collect the following Data, which includes personal Data from you:

1. name;
2. contact information such as e-mail addresses and telephone numbers;

In each case, in accordance with this privacy policy.

How we collect Data

We collect Data in the following ways:

1. data is given to us by you; and
2. data is collected automatically.

Data that is given to us by you

TAP LONDON LIMITED will collect your Data in a number of ways; for example:

1. when you contact us through the Website, by telephone, post, e-mail or through any other means.
2. when you enter a competition or promotion through a social media channel;
3. when you elect to receive marketing communications from us;

In each case, in accordance with this privacy policy.

Data that is collected automatically

To the extent that you access the Website, we will collect your Data automatically, for example:

1. We automatically collect some information about your visit to the Website. This information helps us to make improvements to the Website content and navigation and includes your IP address, the data, times and frequency with which you access the Website and the way you use and interact with its content.
2. We will collect your Data automatically via cookies, in line with the cookie settings on your browser. For more information about cookies, and how we use them on the Website, see the section below, headed “Cookies”.

Our use of Data

Any or al of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:

1. Internal record keeping;
2. To contact you;

In each case, in accordance with this privacy policy.

We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed “Your rights” below).

Who we share Data with

We may share your Data with the following groups of people for the following reasons:

1. Our employees, agents and/or professional advisers – to enable us to respond to your contact request, or to award you with any prizes you may have won if you have entered any competitions or promotions we have advertised on social media, or to obtain advice from professional advisers;

In each case, in accordance with this privacy policy.

Keeping Data secure

We will use technical and organisational measures to safeguard your Data, for example:

1. We store your Data on secure servers.
2. Technical and organisation measures include measures to deal with any suspected data breach. If you suspect any misuse or loss of unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address: hello@tapcxm.com
3. If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identify theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.

Data retention

1. Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted.
2. Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.

Your rights

1. You have the following rights in relation to your Data:a. Right to access – the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is “manifestly unfounded or excessive.” Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.
   b. Right to correct – the right to have your Data rectified if it is inaccurate or incomplete.
   c. Right to erase – the right to request that we delete or remove your Data from our systems.
   d. Right to restrict our use of your Data – the right to “block” us from using your Data or limit the way in which we can use it.
   e. Right to data portability – the right to request that we move, copy or transfer your Data.
   f. Right to object – the right to object to our use of your Data including where we use it for our legitimate interests.
2. To make enquires, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this e-mail address: hello@tapcxm.com
3. If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner’s Office (ICO). The ICO’s contact details can be found on their website at https://ico.org.uk/.
4. It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.

Links to other websites

This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.

Changes of business ownership and control

1. TAP LONDON LIMITED may, from time to time, expand or reduce our business and this may involve the sale and/or transfer of control of all or part of TAP LONDON LIMITED. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which it originally supplied to us.
2. We may also disclose Data to a prospective purchaser of our business or any part of it.
3. In the above instances, we will take steps with the aim of ensuring your privacy is protected.

Cookies

This Website may place and access certain Cookies on your computer. TAP LONDON LIMITED uses Cookies to improve your experience of using the Website. TAP LONDON Limited has carefully chose these Cookies and has taken steps to ensure that your privacy is protected and respected at all times.

All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.

This Website may place the following Cookies:

You can find a list of Cookies that we use in the Cookies Schedule.

You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu of your internet browser.

You can choose to delete Cookies at any time; however you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.

It is recommended that you ensure that your internet browser is up to date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.

For more information generally on cookies, including how to disable them, please refer to aboutcookies.org. You will also find details on how to delete cookies from your computer.

Changes to this privacy policy

TAP LONDON LIMITED reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by the law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations.

You may contact TAP LONDON LIMITED by email at hello@tapcxm.com

30th August 2018

Cookies

Below is a list of the cookies that we use. We have tried to ensure this is complete and up to date, but if you think we have missed a cookie or there is any discrepancy, please let us know.

Analytical/performance

We use the following analytical/performance cookies:

Third party performance cookies

We use the following third party cookies: