Adobe Campaign Technical Consultant (New York)

Role and Responsibilities

As an Adobe Campaign Technical Consultant, you will play a pivotal role in architecting, implementing, and optimizing Adobe Campaign solutions for our clients. You will collaborate closely with our clients’ marketing and IT teams to understand their business goals, translate requirements into technical solutions, and provide expert guidance throughout the project lifecycle. Your expertise in Adobe Campaign and CXM best practices will be instrumental in driving successful outcomes for our clients.

Day-to-day, this looks like:

• • Collaborating with clients to gather and analyse business requirements, and translate them into technical specifications and solutions within Adobe Campaign.
  • Designing and implementing Adobe Campaign workflows, campaigns, and communication strategies that align with clients’ marketing objectives and delivering exceptional customer experiences.
  • Configuring and customizing Adobe Campaign to meet our clients’ specific needs, including data integration, segmentation, personalization, and reporting.
  • Developing and maintaining documentation, including technical design documents, project plans, and user guides, to ensure efficient project execution and knowledge sharing.
  • Providing technical expertise and guidance to clients and internal teams, identifying opportunities for optimisation and continuous improvement.
  • Troubleshooting and resolving technical issues, performing system audits, and ensuring data accuracy and integrity within Adobe Campaign.
  • Staying up-to-date with the latest Adobe Campaign features, updates, and industry trends to drive innovation and maximize platform capabilities.

What We’re Looking For

We’re primarily interested in bright and articulate self-starters who have experience delivering complex implementation projects in a client-facing environment. As such, we’re less interested in your industry experience and more interested in your rounded technical understanding and the communication skills to back this up.

Our ideal candidate must be able to demonstrate:

• • Bachelor’s degree in Computer Science, Information Technology, Marketing, or a related field.
  • Proven experience as an Adobe Campaign Technical Consultant or similar role, with hands-on experience in designing, implementing, and maintaining Adobe Campaign solutions.
  • Strong proficiency in Adobe Campaign Classic and/or Adobe Campaign Standard, including workflow design, data management, segmentation, scripting, and reporting.
  • Knowledge of marketing automation best practices, CXM strategies, and digital marketing trends.
  • Experience with data integration, APIs, and database technologies, preferably in a marketing context.
  • Excellent problem-solving skills, attention to detail, and ability to work effectively in a fast-paced, collaborative environment.
  • Exceptional communication and interpersonal skills, with the ability to articulate ideas, problems and technical solutions in a way that both technical and non-technical people can understand.
  • Adobe Campaign certification isn’t essential but will certainly help.

Apply here

What’s In It For You?

• • A competitive salary of $75,000 – $100,000 linked directly to experience.
  • Health insurance
  • 401k
  • Unlimited vacation policy
  • Weekly office social events, along with monthly team lunches and evening social events
  • Hybrid and flexible working opportunities
  • Professional development opportunities and ongoing training in Adobe Campaign and CXM technologies
  • Dynamic and inclusive work environment that values creativity, innovation, and teamwork

Our office is in New York’s Financial District (a short walk to the WTC and Fulton Street transit hubs). Working hours are Monday to Friday 9:00am until 5:30pm.

We value diversity in identity, experience, and thought, and actively create a culture of inclusivity across our company and the work we do with clients, partners and suppliers. We aim to maintain a positive workplace environment and encourage our employees to bring their best and most authentic selves to work every day.

All applicants must have rights to work in the US and be willing to undertake the relevant pre-employment screening checks should your application be successful.

Apply here