Adobe Campaign Technical Consultant (London)

Role and Responsibilities

We’re looking for a talented and motivated Adobe Campaign Technical Consultant to play a pivotal role in architecting, implementing, and optimising Adobe Campaign solutions for our clients. You’ll collaborate closely with our clients’ marketing and IT teams to understand their business goals, translate requirements into technical solutions, and provide expert guidance throughout the project lifecycle. Your expertise in Adobe Campaign and CXM best practices will be instrumental in driving successful outcomes for our clients.

Day-to-day, this looks like:

• • Collaborating with clients to gather and analyse business requirements, and translate them into technical specifications and solutions within Adobe Campaign.
  • Designing and implementing Adobe Campaign workflows, campaigns, and communication strategies that align with clients’ marketing objectives and delivering exceptional customer experiences.
  • Configuring and customising Adobe Campaign to meet our clients’ specific needs, including data integration, segmentation, personalisation, and reporting.
  • Developing and maintaining documentation, including technical design documents, project plans, and user guides, to ensure efficient project execution and knowledge sharing.
  • Providing technical expertise and guidance to clients and internal teams, identifying opportunities for optimisation and continuous improvement.
  • Troubleshooting and resolving technical issues, performing system audits, and ensuring data accuracy and integrity within Adobe Campaign.
  • Staying up-to-date with the latest Adobe Campaign features, updates, and industry trends to drive innovation and maximise platform capabilities.

What We’re Looking For

We’re primarily interested in bright and articulate self-starters who have experience delivering complex implementation projects in a client-facing environment. As such, we’re less interested in your industry experience and more interested in your rounded technical understanding and the communication skills to back this up.

Our ideal candidate must be able to demonstrate:

• • Bachelor’s degree in Computer Science, Information Technology, Marketing, or a related field.
  • Proven experience as an Adobe Campaign Technical Consultant or similar role, with hands-on experience in designing, implementing, and maintaining Adobe Campaign solutions.
  • Strong proficiency in Adobe Campaign Classic and/or Adobe Campaign Standard, including workflow design, data management, segmentation, scripting, and reporting.
  • Knowledge of marketing automation best practices, CXM strategies, and digital marketing trends.
  • Experience with data integration, APIs, and database technologies, preferably in a marketing context.
  • Excellent problem-solving skills, attention to detail, and ability to work effectively in a fast-paced, collaborative environment.
  • Exceptional communication and interpersonal skills, with the ability to articulate ideas, problems and technical solutions in a way that both technical and non-technical people can understand.
  • Adobe Campaign certification isn’t essential but will certainly help.

What’s In It For You?

• • A Competitive, experience-based salary
  • A quarterly profit-based bonus. When Tap does well, we like to share that directly with the team that makes it happen.
  • 25 days holiday each year, plus bank holidays.
  • 50/50 Hybrid working (2-3 days a week in the office)
  • A dynamic and inclusive work environment that values creativity, innovation, and teamwork.
  • A fully funded private healthcare scheme.
  • A company pension scheme.
  • A smart watch on completion of probation
  • An activity points reward programme (vouchers, discounts etc)
  • A Holiday buy scheme.
  • A Cycle to work scheme
  • A Travel card loan scheme
  • Training & development budget
  • Healthy snacks delivered weekly

This role is based in our London office (a short walk from Southwark & Waterloo stations).
Working hours are Monday to Friday 9:00am until 5:30pm.

We value diversity in identity, experience, and thought, and actively create a culture of inclusivity across our company and the work we do with clients, partners and suppliers. We aim to maintain a positive workplace environment and encourage our employees to bring their best and most authentic selves to work every day.

All applicants must have rights to work in the UK and be willing to undertake the relevant pre-employment screening checks should your application be successful.