Graduate Technical Consultant (New York)
Role and Responsibilities
MUST BE AVAILABLE TO START TRAINING ON SEPTEMBER 7, 2026.
As a Graduate Technical Consultant, you will play a crucial role in assisting our clients in maximizing the potential of their email marketing efforts, leveraging your technical expertise and problem-solving skills to deliver outstanding results.
Day-to-day, this looks like:
- Providing technical guidance and support to clients, understanding their business objectives and email marketing requirements.
- Collaborating with clients and internal teams to gather project requirements, ensuring a clear understanding of objectives, timelines, and deliverables.
- Implementing and configuring email marketing platforms, such as Adobe Campaign, to meet client requirements and optimise campaign performance.
- Troubleshooting technical issues related to email marketing platforms, HTML/CSS coding, email deliverability, and responsive design, providing timely resolution.
- Conducting testing and quality assurance checks on email campaigns to ensure optimal functionality, compatibility, and adherence to best practices.
- Assisting clients with the integration of email marketing platforms with their existing systems, such as CRM or e-commerce platforms.
- Developing and delivering client training sessions and workshops, educating them on email marketing best practices, platform usage, and optimization techniques.
- Staying up to date with industry trends, emerging technologies, and email marketing best practices, proactively sharing knowledge and insights with the team.
- Collaborating with the account management and sales teams to support business development activities, including conducting product demonstrations and providing technical expertise during sales pitches.
What We’re Looking For
Our ideal candidate should be able to demonstrate:
- An analytical or STEM (Science, Tech, Engineering, Math) based degree, but open to other educational backgrounds with the right background / commitment
- Strong communication skills both written and verbally
- Basic knowledge of HTML, CSS, and JavaScript, with the ability to troubleshoot and modify code as necessary.
- A confident and professional manner
- Excellent problem-solving and analytical skills, with the ability to identify and resolve technical issues efficiently.
- Strong interpersonal skills, enabling effective collaboration with clients and cross-functional teams.
- Team-player mentality, where you can listen, contribute ideas and share responsibility.
What’s In It For You?
- A starting salary of $50,000-$60,000 with quick progression within the first 6-12 months based on certification milestones
- Health insurance
- 401k
- Unlimited vacation policy
- Weekly office social events, along with monthly team lunches and evening social event
- Hybrid and flexible working opportunities
- Professional development opportunities and ongoing training in Adobe Campaign and CXM technologies
- Dynamic and inclusive work environment that values creativity, innovation, and teamwork
Our office is in New York’s Financial District (walking distance to City Hall, the WTC and Fulton Street transit hubs). Working hours are Monday to Friday 9:00am until 5:30pm.
We value diversity in identity, experience, and thought, and actively create a culture of inclusivity across our company and the work we do with clients, partners and suppliers. We aim to maintain a positive workplace environment and encourage our employees to bring their best and most authentic selves to work every day.
All applicants must have rights to work in the US and be willing to undertake the relevant pre-employment screening checks should your application be successful.
